Pepsi
Service & Maintenance
Service
Do you require service support or small parts for your Pepsi equipment?
- For Pepsi Service on your equipment or small parts, please contact Pepsi Equipment Services at 1-800-387-6683.
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If you're interested in small parts, please tell the PepsiCo operator on the phone that you want small parts.
- Small parts include: Water filters, Brixing tools, Nozzles, Diffusers, Luminice Bulbs (GEN 1 & 2)
- Direct to store shipping: flat rate of $20.00 is applicable to Water Filters and Luminice bulbs.
Equipment Services
Canada Service Line for Equipment & Maintenance: 1-800-387-6683
If no response in 48 hours please escalate your equipment/service request to Courtenay Commander at courtenay.commander@pepsico.com.
Cleaning & Maintenance
Preventative Maintenance
- Fountain PM - One (1) annual PM at no cost to Franchisee
- Ice Maker PM - Minimum (2) annual PMs, $189 flat rate + HST per visit
- Request Preventative Maintenance sign-up through Courtenay Commander at courtenay.commander@pepsico.com
Ice Maker Cleaning
It is very important that stores maintain the cleanliness of their ice makers. We offer a Preventative Maintenance cleaning guide, which you can download below.
Pepsi Spire Cleaning & Maintenance
It is very important that stores maintain the cleanliness of Pepsi Spire machine. We offer a Cleaning & Maintenance Guide, which you can download below.
Pepsi Spire How to Video Library
How To Prepare The Sanitizing Solution
Manager Interface: Screen Cleaning
Restarting and Rebooting
Daily Cleaning
Manager Interface: Turning Off Display
Manager Interface: Out of Stock
Monthly Cleaning
Manager Interface: Shutdown and Reboot
How to Replace a BIB